Agentless Sign-In
When your organization allows it, you can sign in to work apps without installing the XFA app. Choose Agentless sign in on the sign-in page and XFA checks your device from the browser. The screen then tells you whether you can continue, should fix something first, or need the XFA app.
This page walks through what you see along the way and the choices you have.
Browser support
Agentless uses the information your browser can share, so availability depends on your browser, device and organization's policy. Google Chrome or Microsoft Edge may provide enough information. A managed Google Chrome profile can provide additional security information when your organization enables Chrome Device Trust.
Desktop/laptop
First visit
When you open the sign-in link, you see two options: install the XFA app, or continue with Agentless sign in.
Choose Agentless sign in if you can't install apps on this device or want the quickest route.
Chrome may ask for Local network access or Apps on device permission while XFA checks whether its app is installed on your device. This permission is for finding the local XFA app; Agentless verification itself uses browser information. If you want XFA to find the app, allow the permission. If you blocked it by accident, use the icon to the left of the web address to allow it for this site, then click Refresh.
Agentless sign in disabled
Sometimes the Agentless sign in button is grayed out. This happens when your browser doesn't share enough information for XFA to check your device.
To proceed, use Google Chrome with a profile managed for your organization, or install the XFA app so the device information can be shared.
What you may see after Agentless sign in
Everything OK
When everything checks out, you see green checkmarks and the message Device is safe and compliant. Click Sign in to continue to the app.
With warnings
If your device doesn't meet every requirement, you see a warning. You can continue with Sign in anyway, or fix the listed issues first and click Recheck device.
Blocked
If your device is blocked, you see Your device is blocked. There is no option to continue this time: fix the listed issues first. You may need to install the XFA app to do so.
Linking your device to your organization (only if asked)
You may see Share your device status with followed by your organization's name, and a Verify & Accept button. Click it to link your device, then continue with Sign in.
Next visits
After a successful Agentless sign in, the browser remembers your choice, so next time you usually go straight through. If there is a warning or block, you see the same screens as above.
Mobile
Agentless sign-in is also available for mobile devices when your organization's configuration and the available device signals support it.
First visit
Choose Agentless sign in to continue without installing the XFA app when the option is available.
What happens next
You may see a successful sign-in, a warning that allows you to continue or address an issue, a blocked sign-in, or a disabled Agentless option when more device information is needed.
Common messages & tips
- Cookies must be enabled for Agentless sign-in. If you see a cookie error, allow cookies for the sign-in site and try again.
- In a private or incognito window, Agentless sign in works, but the browser doesn't remember your choice. You may need to pick it again next time.
- If Sign in anyway is gone, your organization now blocks this issue. Fix it and click Recheck device.
- If Agentless sign in is disabled, your browser can't share enough device information. Use Google Chrome with a profile managed by your organization, or install the XFA app.
- Recheck device runs the check again after you make a suggested change, such as an update.
- If you waited a long time before clicking Sign in, the session may have expired. Click Recheck device.
- Results can differ between devices and browsers. Each one is checked on its own.
Need help?
If you still can't sign in, or keep getting blocked, contact your IT administrator or XFA support. Include the exact message you see, such as Your device is blocked, so they can help faster.