Awareness

Awareness helps you improve device posture by notifying users before you need to block access. XFA can send onboarding, verification, and risk messages through email, Slack, or Microsoft Teams, with guidance that helps users fix issues themselves. Use it to plan a targeted rollout before users start receiving messages.

Overview

The Awareness feature allows you to:

• Send automated reminders and verification requests to your team.
• Access weekly reports for a clear view of your company's security posture.
• Act proactively by identifying and addressing potential security risks.

Setting Up Awareness

To get started with Awareness, follow these steps:

1. Define the scope: Choose which devices and groups will receive emails.
2. Configure verification email reminders: When a user's device is discovered and not yet verified, they will receive an email with detailed information about the device, along with a request to verify their device.
3. Configure risk email reminders: When a user's device is found to be at risk according to the set policy, they will receive an email with details about the risks identified, as well as instructions on how to resolve the issues.
4. Monitor and adjust: Keep an eye on the weekly reports and adjust your settings as needed.

Message language

XFA sends each user messages in their own language when it is known, detected automatically or set on their profile. When a user's language is not known, XFA falls back to your organization's default language, which an admin sets in Settings → Organization. If no default is set, messages are sent in English. A user's own language always takes precedence over the default.

Messages are available in English, Dutch, French, German, and Spanish.