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Awareness through Microsoft Teams

Overview​

XFA can deliver awareness notifications directly to your team in Microsoft Teams. Connect your tenant once, and end users receive messages as Teams direct messages instead of (or in addition to) email. Users get notified where they already work, which reduces friction and shortens the time between a risk being detected and being resolved.

Notifications delivered via Teams​

When enabled, users receive Teams DMs for:

  • Device risk alerts: when a risk is detected on an onboarded device.
  • New-device enrollment invitations: when XFA discovers a new device that still needs to be verified.
  • Sign-in verification requests: when a device needs to be verified during sign-in.

Connecting Teams​

To connect your tenant, go to the Integrations page in your Dashboard, find the Microsoft Teams card, and click "Connect". A Microsoft administrator is taken through the standard admin-consent flow to grant XFA permission to send messages in your tenant.

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After consent is granted, the card shows the connection as connecting for a short while and switches to connected once Microsoft finishes propagating the permissions across your tenant. This usually takes only a few minutes.

Choosing what gets sent through Teams​

Once Teams is connected, notification toggles appear alongside the existing email controls on the Awareness page. For each awareness feature you can independently decide whether messages go out over email, Teams, or both:

  • Send auto-invites through Teams: deliver onboarding invitations as Teams DMs.
  • Send reminders through Teams: deliver device verification reminders as Teams DMs.
  • Notify users through Teams: deliver device risk alerts as Teams DMs.

Each section also has a shared test button — "Send a test invitation", "Send a test reminder", or "Send a test notification" — that delivers a preview through every channel enabled for that section. With the Teams row enabled, the test is also sent over Teams, and you get a confirmation once the Teams message has gone out.

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Teams delivery follows the same Awareness Scoping rules as email, so the same set of devices and users is targeted regardless of the channel.

Supported languages​

Teams messages are localized in:

  • English
  • Dutch
  • French
  • German
  • Spanish

Each user receives messages in the language configured on their XFA profile.

Learn more​